At www.fitsolezy.shop, we prioritize your privacy as much as you value comfort in our footwear. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a seamless shopping experience.

When you interact with our website, certain data is automatically recorded, such as your IP address, device type, browser version, and pages visited. This helps us optimize site performance and troubleshoot technical issues. Additionally, when you create an account, place an order, or subscribe to our newsletter, we collect personal details like your name, email address, shipping information, and payment details—all necessary to fulfill your requests efficiently.

Your information enables us to process orders, provide customer support, and send transactional updates (e.g., shipping confirmations). We also analyze browsing patterns to personalize product recommendations—whether you're searching for chef shoes, trail shoes, or tuxedo shoes—and improve our marketing strategies. Account details help you manage preferences, while aggregated data guides website enhancements.

Cookies play a key role in tailoring your experience. Functional cookies remember login sessions and cart items, while analytical cookies (e.g., Google Analytics) track site traffic anonymously. These tools help us understand how visitors explore our collection—from slip-on shoes to medical shoes—and refine our inventory accordingly. You can adjust cookie settings via your browser, though some features may be limited.

We employ industry-standard encryption (SSL/TLS) for all data transmissions, ensuring sensitive details like payment information remain protected. Regular security audits, restricted employee access, and secure server configurations further safeguard against unauthorized breaches. While no system is 100% immune to risks, we continuously update protocols to align with best practices.

To deliver seamless services, we collaborate with trusted partners: payment processors (e.g., Stripe, PayPal) handle transactions securely; logistics providers receive shipping details to dispatch orders; and marketing platforms assist in reaching potential customers. These entities are contractually bound to use data solely for designated purposes and comply with privacy laws.

You retain control over your data. Requests to access, correct, or delete personal information can be directed to [email protected]. We respond within 30 days and may verify your identity for security. Newsletter subscribers can opt out anytime via email links. For questions about this policy or data practices, our team is readily available at the same address.