At FITSOLEZY, we prioritize seamless delivery of your carefully curated footwear collection. Our team processes orders within 1-2 business days after payment confirmation, ensuring your selection of functional and stylish footwear—whether designed for professional environments, outdoor adventures, or special occasions—reaches you with care. All shipments are securely packaged to protect your items during transit.

Processing typically takes 1-2 business days. Delivery timelines vary based on destination and shipping method. Standard shipping generally requires 10-15 business days for delivery. Note that holidays, customs clearance, or unforeseen carrier delays may occasionally extend this window. For time-sensitive needs, we recommend placing orders in advance.

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60.
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more.

Costs are calculated at checkout based on your cart total and destination.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with shipping restrictions may not be serviceable. During checkout, enter your address to confirm availability. For inquiries about specific destinations, contact [email protected].

Once your order ships, you’ll receive a confirmation email with a tracking number and carrier details. Use this to monitor your package’s journey through the carrier’s website or our order status portal. If tracking information doesn’t update within 5 business days of shipment, please notify us for assistance.

While rare, delays can occur due to logistical challenges or customs inspections. If your shipment exceeds the estimated delivery window by 10+ business days, contact us at [email protected] with your order number. For lost packages, we’ll initiate a carrier investigation and provide solutions, which may include reshipment or refund.

International orders may incur customs fees, import taxes, or brokerage charges determined by your local authorities. These costs are the customer’s responsibility and are not included in your order total. We recommend checking your country’s regulations before purchasing. Note that customs processing can occasionally delay delivery beyond our estimated timeframe.